Will I receive new cheque books following systems integration?

You can continue to use your existing cheque books until they are finished. Should you require a new cheque book, please visit your nearest branch or call our Customer Contact Centre on one of the following:

  • FAB Islamic – 8002200
  • FAB Islamic Elite – 80070000
  • Aseel – 80027335
  • Siraj – 600544400

I have multiple accounts with FAB Islamic, Do I need to maintain the minimum balance in every account?

No, as long as the total balance across all of your accounts meets your total minimum balance requirement.

I had a NBAD account and a FGB account. Will FAB close one now?

No, both accounts will continue to remain active, unless you decide to close one.

I had a finance facility with FGB and a finance facility with NBAD. What will happen now?

The terms and conditions for your finance facilities will remain the same.

 

However, please note that your finance facility number may change. Please refer to the Finance Facility FAQ for more information.

I had a NBAD account. Can I still use contact centre services?

Yes, you can continue to use the contact centre, however, you will need to complete the Key Contact Person Form to register for this free of charge service. You can do this by contacting your Relationship Manager or by visiting a branch.