Can I continue to use my usual branch?

Yes, you can use any branch. Branch timings will not change and will remain the same:

 

Branch Names Timings

First Abu Dhabi Islamic Finance Abu Dhabi Branch

8:00 am to 4:00 pm

First Abu Dhabi Islamic Finance Dubai Branch

8:00 am to 4:00 pm

First Abu Dhabi Islamic Finance Al Ain Branch

8:00 am to 8:00 pm

First Abu Dhabi Islamic Finance RAK Branch

8:00 am to 8:00 pm

First Abu Dhabi Islamic Finance Sharjah Branch

Saturday to Wednesday 8 :00 am to 2:45 pm

Thursday 8 :00 to 2:00 pm

Can I make a utility bill payment at branches?

Utility bill payments can no longer be made at branches. However, you can make utility payments through Online Banking, Mobile Banking and ATMs / CDMs.

Can I use any FAB branch now?

Yes, you can now use any branch for teller services. For Customer Service, please visit any of the FAB Islamic Branches. To find the branch nearest to you click here.

What services can I get from conventional branches?

FAB Islamic customers can visit any conventional FAB branch to complete the following transactions:

  • Cash deposit/withdrawal
  • Cheque deposit/withdrawal
  • Demand Draft Issuance
  • Account to account transfers
  • Manager Cheques         
  • Credit Card Payments
  • Check Clearing
  • Outward Remittance

I am an Aseel customer. What branches can I use?

Aseel customers can continue using the three existing Aseel business centres https://www.aseelfinance.ae/locations. They can also use the the usual conventional FAB branches to complete banking transactions.

I am a Siraj customer. What branches can I use?

Siraj customers can continue using the same branches they normally would to complete banking transactions.