Can I continue to use my usual branch?

Yes, you can use any branch, to find the branch nearest to you click here.

Can I make a utility bill payment at branches?

Utility bill payments can no longer be made at branches, however, you can make utility payments through Online Banking, Mobile Banking and ATMs / CDMs.

What more can we have from branches?

With one of the largest networks of branches in the UAE, you are never far away from any of our branches and the dedicated personal service you would expect from the Bank. visit us for all your banking needs.

  • Network of branches - With a network of over 100 branches, located strategically across the UAE, we are always there to assist you.


  • Branch opening times - Most of our branches are open from Sunday to Thursday from 8:00 am to 1:30 pm, with many other branches serving you for extended hours.


  • Facilities and services - Whether you want to open an account, deposit a cheque, or apply for a mortgage, our branch staff will be happy to assist you.


  • International branches - With 60 branches across 17 countries including the GCC, Egypt, France, the United States, and the United Kingdom, you can bank on us whether you are living in the UAE or traveling abroad.


  • Elite Gold and Business Banking - We offer dedicated business banking services at some branches in addition to Elite Gold Lounges at many of our main branches.


  • Find the branch closest to you - To locate the branch closest to you, please visit our Branches and ATMs finder page.