You can continue to use your existing cheque books until they are finished. Should you require a new cheque book, please visit your nearest branch or call our Customer Contact Centre.
No, as long as the total balance across all of your accounts meets your total minimum balance requirement.
No, both accounts will continue to remain active, unless you decide to close one.
The terms and conditions for your loans will remain the same.
However, please note that your loan number may change. Please refer to the Loans FAQ for more information.
Please refer to our ‘Service and Price Guide’ for more information on fees and charges.
Yes. The new sweep frequency is 7 or 14 days instead of 6 and 15 days previously.
Yes, you can continue to use the contact centre, however, you will need to complete the Key Contact Person Form to register for this free of charge service. You can do this by contacting your Relationship Manager or by visiting a branch.